Tom Peracchio's career in business and technology started with communications and moved to office automation systems long before the acronym "IT" was widely used. As a field service technician and manager for various office automation companies Tom attended numerous customer service training programs and fine tuned his skills in customer service.
As small business networks evolved, Tom's career expanded as well into the areas of networking and systems administration. Working as a consultant to numerous businesses delivering various technology solutions, Tom gained valuable project management experience.
Tom began actively speaking and writing on both business and technology issues since before the internet was widely used by small business. Exploring PC telecommunications and its role in business lead to Tom's first article for a regional business journal on how the average business could use Computerized Bulletin Board Systems (BBS) as a tool for customer service.
Starting as trainer in the Army National Guard, then as a community college instructor, and now as a webmaster and freelance writer, Tom Peracchio has developed a knack of putting complex topics into simple terms, as he likes to call it, geek speak made simple.
As a community college technology trainer, Tom learned that not everyone taking webmaster classes was there to be a technician or engineer. Many people took the classes to appreciate the topics covered so they could communicate more effectively with the technology folks they had to deal with in their roles as business managers.
Through writing and the Guru 42 Universe websites Tom Peracchio shares his technology experiences and insights with a wide variety of technology users to help them use technology smarter to make their life easier.